1) Who is eligible for the Public Transport Vouchers (PTVs)?
For a household to be eligible for a PTV, applicants must have a monthly household income per person of not more than $1,800. At least one member of the household must be a Singapore Citizen or Permanent Resident.
Monthly household income per person is the total gross monthly household income divided by the total number of family members living together. Gross monthly household income refers to their basic employment income, trade/self-employed income, overtime
pay, allowances, cash awards, commissions, and bonuses.
Additional PTVs will be aside for the Citizens’ Consultative Committees to extend to households who require more assistance.
2) When and how do households get the Public Transport Vouchers (PTVs)?
The 2025 PTV Exercise will take place in two stages. Under Stage 1, households that received a PTV under the 2024 PTV Exercise and continue to meet the income eligibility criterion will receive a digital or physical PTV notification letter (depending
on indicated contact preference) by end-December 2025.
Households that meet the income eligibility criterion but did not receive a PTV in Stage 1 can apply for PTVs online or in person at their local Community Centres/Clubs from early 2026. Households that missed the income eligibility criterion slightly
or require additional help can approach their local CCs for assistance during this stage. More details will be shared at a later date.
3) Is the use of the Public Transport Vouchers (PTVs) limited to only one household member?
No, the PTVs can be shared amongst all members of the household. PTVs can be redeemed in denominations of $10 to different travel cards, regardless of who the PTV is addressed to.
4) How many Public Transport Vouchers (PTVs) can each household receive?
Will there be some beneficiaries excluded from Stage 1 even if the had received a Public Transport Voucher (PTV) from the 2024 PTV Exercise? What should they do?
PTVs are given out on a per household basis to help cushion the impact of the increase in public transport fares on lower-income households. Each eligible household is entitled to one PTV, and only one application is needed. Under Stage 1,
each household that received a PTV during the 2024 PTV Exercise and continues to meet the income eligibility criterion for the 2025 PTV Exercise will receive their PTV worth $60 by end-December 2025.
Households who may need more assistance may submit an appeal for an additional PTV from early 2026. More details will be shared at a later date.
5) I am applying for a Public Transport Voucher (PTV) under the 2024 PTV Exercise. When will the PTVs be sent out to successful applicants?
Physical and/or digital notification letters (which serve as the PTV) will be sent out to successful applicants within four to six weeks from the date of application.
6) Does a household that was eligible for the 2024 Public Transport Voucher (PTV) Exercise have to apply again?
No, the household does not have to apply again. Under Stage 1, households that received a PTV under the 2024 PTV Exercise (including households that received a PTV via appeal) and continue to meet the income eligibility criterion will
receive a PTV without the need to apply again. For the 2025 PTV Exercise, PTV beneficiaries will receive a physical or digital notification letter (depending on their contact preference).
