News

1.     To help lower-income households cope with the public transport fare adjustment, the Government had announced that Public Transport Vouchers (PTVs) worth $60 each would be made available to eligible households in the 2024 PTV Exercise. This is higher than the $50 PTVs made available in the 2023 PTV Exercise. Resident households with a monthly household income per person of not more than $1,800 are eligible, up from $1,600 in the previous Exercise. An additional 60,000 households are expected to benefit from this increase in income eligibility criterion. 

2.      Similar to previous years, the 2024 PTV Exercise is being carried out in two stages. Under the first stage, which was completed in December 2024, about 270,000 households that had received a voucher during the 2023 PTV Exercise and continue to meet the income eligibility criterion have received physical and/or digital PTV notification letters. 

3.     Under the second stage, which will run from 14 January 2025 to 31 October 2025, households that meet the income eligibility criterion but did not receive a voucher in the first stage can apply for PTVs online at https://go.gov.sg/ptv or in person at their local Community Centres/Clubs (CCs). During this period, households that require additional help, including those who did not qualify based on the household income eligibility criterion, can also submit an appeal online at https://go.gov.sg/ptv or in person at their local CCs.

4.     Households who have received a PTV notification letter can follow the instructions on the letter to redeem their voucher via the SimplyGo app or at any SimplyGo Kiosks, Top-Up Kiosks, Assisted Service Kiosks, SimplyGo Ticket Offices or SimplyGo Ticketing Service Centres. Vouchers for the 2024 PTV Exercise are valid until 31 March 2026. Residents may approach their local CCs if they have any queries.